Delivery

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COSTS AND DELIVERY METHODS
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_______________________________________________________ Delivery:

INTERNATIONAL SHIPPINGS
International shippings are sending by GLS company or
Polish Post only after prepayment on account.
Detailed price list is under link: PRICE LIST
_______________________________________________________ Frequently asked questions regarding delivery:

Can I choose any delivery method for each item?
In the case of delivery by courier Inpost, Pocztex and personal collection there is no restrictions as to the goods purchased. However, there may be restrictions in the case of deliveries to paczkomaty.
The largest BOX in Paczkomaty has a maximum capacity of 3-4 pairs of shoes.

Information: the list of active paczkomaty is constantly updated.
If any of the paczkomaty is unavailable it means that at this moment it is full or there is a failure in it.
Choose a different one in the most convenient location for you.

In what hours you delivering parcels?
Couriers deliver parcels on business days, usually between 8.00 and 18.00.
It all depends on the place of delivery, weather conditions and the courier.
Paczkomaty InPost operate 24 hours a day, so choosing the delivery to the paczkomat,
you can pick up a parcel at any time. Receipt at a point depends on the opening hours of a given point.


Will the courier call before delivering the parcel?
In most cases couriers are calling recipients of parcels, but we can not guarantee it - the courier does not have to do so.
If you choose a parcel locker or pickup at a point, you will be informed
by SMS and email at the moment,
when the parcel reaches the chosen point.

Attention! Please check the parcel before pickup!! In case of damage during transport
please write a damage protocol at the courier and contact our Customer Service Office.

What if the courier parcel is delaying?
The easiest way is to contact the courier company directly and enter the shipment number:
DPD: https://www.dpd.com.pl/klienci-biznesowi/O-DPD/Kontakt-i-Oddzialy/Dzial-obslugi-klienta
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